FAQs
General
Collagen is the body’s most abundant protein. It gives structure to our hair, skin, nails, bones, ligaments, tendons and more. Collagen also helps hair shine and skin glow.
The greater the stress put on our body, the greater the impact on collagen production. Collagen production peaks in our 20s and our natural levels decline every year after that.
By the age of 40 the body has lost about one third of its total collagen. Studies show that using supplements such as collagen powder for skin, hair and joints can benefit the body. You can not only counter this decline, but re-stimulate the body’s natural collagen production.
This very special form of protein is made by breaking down animal products (typically from cows, fish, pigs or chicken) into gelatine and then breaking this down even further to make smaller molecules called protein peptides, using a process called hydrolysis. The end product is called collagen hydrolysate or hydrolysed collagen.
At Pura Collagen we take this one step further and filter this hydrolysed collagen into unique Bioactive Collagen Peptides® that are targeted to specific areas of the body.
The collagen receptor sites in the body are all different shapes and sizes, meaning a collagen peptide has to be a specific molecular size and weight to stimulate the relevant receptor site.
Generic hydrolysed collagen peptides contain a mix of multiple different molecules. Whilst this means that they can be absorbed across many of the body’s receptor sites it also means the dose is spread thinly, which results in relatively poor results.
At Pura Collagen we exclusively use collagen peptides that are filtered via an enzymatic process, resulting in a range of unique powders containing 100% of the same size & weight molecules – known as Bioactive Collagen Peptides®. This means all of the collagen in each of our products goes to exactly where it is supposed to and nowhere else, guaranteeing maximum results!
Through the process of hydrolysis normal collagen is broken down into smaller molecules, known as collagen peptides, that are a variety of shapes and sizes.
These collagen peptides can then be filtered further via an enzymatic process which groups all of the same shape and size of molecule together and condenses them into a new, unique form called a Bioactive Collagen Peptide®.
With Bioactive Collagen Peptides® we are able to guarantee that we are using the right collagen peptide for the right purpose. For example the VERISOL® Bioactive Collagen Peptide® in our Glow+ product contains only the right molecules for the collagen receptors in your hair, skin and nails.
This means that 100% of the collagen in Glow+ goes to boosting those areas, whereas with a standard collagen peptide you would typically see a much lower percentage and thus less results.
We use different Bioactive Collagen Peptides® in all of our products to make targeted, high strength collagen solutions that deliver pure and positive results.
Collagen production starts to decline around the age of 25. In order to reap the maximum benefits of collagen, we recommend you start taking it in your early 20s. But you’ll also see benefits whenever you begin!
We use a range of Bioactive Collagen Peptides® in our products that target very specific collagen receptors in the body. This means that all of the collagen in our Glow+ product goes straight into your hair, skin and nails and nowhere else, whilst our Flex+ product goes straight into your joints, tendons and ligaments, etc.
This means that there really is no such thing as too much! To get the maximum results out of your Pura Collagen products we recommend sticking to the recommended daily dosage per product.
The “science” states that the effects of collagen within the body typically take at least 4-12 weeks, however some of our customers are seeing results in as little as 2-3 weeks.
If you don’t see results it’s unlikely that the product is not working but more likely that the benefits are happening on the inside rather than the out. All that said, many people are reporting improvements in pain within days; growth of hair and nails within a week and some people are reporting hair re-growth within a month. Many people are reporting faster healing from injuries, enhanced performance in sports, a reduction in sensitivities to food or food allergies, improvement in mobility and better sleep and mental alertness.
No side effects have been recorded in the last 30 years when people have kept to specific doses.
We use VERISOL® Bioactive Collagen Peptides® in our hair, skin and nails product.
VERISOL® is proven to reduce wrinkles, improve skin elasticity, increase hair thickness and promote faster nail growth.
We work with two Bioactive Collagen Peptides® that support joints, tendons and ligaments.
FORTIGEL® Bioactive Collagen Peptides® support joint health and mobility, reduce joint pain, stimulate cartilage regeneration, and increase bone mineral density.
TENDOFORTE® Bioactive Collagen Peptides®, when combined with Manganese, can help strengthen ligaments and tendons.
Both of these Bioactive Collagen Peptides® can be found in our product.
We believe that collagen should be an essential part of everyone’s daily diet. As you age your natural collagen production slows down so the best way to ensure that you’re always looking and feeling your best is to keep collagen levels optimised through daily supplementation.
Some customers report results in as little as 3-4 weeks. However this varies by person and by product.
No!!!!
At Pura Collagen we feel passionate about cutting through marketing speak and making sure our customers know that collagen is unisex. There are benefits for everyone when taking collagen.
Collagen is a protein so, like beef, fish or chicken, it will generally have no contra-indications with other supplements unless you have a health condition or take medication which requires an avoidance of protein. That said, always consult your GP or medical advisor if you have any medical concerns or are pregnant or breastfeeding.
There are no known connections between ingesting collagen and weight gain. Our products are low calorie by nature (up to a maximum of only 36 calories per daily serving).
No, we do not offer any vegan products in our range. Collagen is an animal product by nature and there currently isn’t any science to support a vegan alternative that works in the same way.
We believe in providing clean, natural nutrition without the use of fillers, binders, or artificial sweeteners. All of our flavoured products use exclusively natural flavourings & sweeteners with no additives, preservatives or additional nasties!
Most of our products have a 24 month shelf life. Best by dates are printed clearly on the bottom of each tub.
Yes, you are welcome to purchase our products on Amazon.
We currently do not offer samples as we recommend taking collagen daily over a prolonged period to achieve the best results!
Flex+
Flex+ is an unflavoured, fully dissolvable collagen powder for joints, tendons and ligaments. You can mix it into your favourite hot or cold drink, yoghurt, smoothies or even cook with it!
Choose to add 2 scoops once a day, or 1 scoop twice a day, any time into food or a drink of your choice.
Flex+ is a unisex product that can benefit anyone from their early 20s onwards. It has been expertly formulated to help those with an active lifestyle – particularly if they suffer from joint or tendon pain or just want to preserve their joint health long term.
The Bioactive Collagen Peptides® in Flex+ can take 6-12 weeks to reach peak levels in the body. Some customers experience pain relief and improved mobility sooner than this but we always encourage our customers to take Flex+ consistently for at least 12 weeks to ensure that they see the full results.
Flex+ uses FORTIGEL® and TENDOFORTE® Bioactive Collagen Peptides® which come from grass fed European cows.
FORTIGEL® and TENDOFORTE® are high strength Bioactive Collagen Peptides® that target specific collagen receptors in the body.
FORTIGEL® targets joints and cartilage whereas TENDOFORTE® targets tendons and ligaments.
Unlike other collagen products on the market FORTIGEL® and TENDOFORTE® are scientifically designed to be 100% absorbed by your joints, tendons, cartilage and ligaments and nowhere else – guaranteeing the best results for overall joint health!
Yes! Collagen is gluten free by nature and we do not add any supporting ingredients that contain gluten, dairy, wheat or lactose.
Yes! All of our collagen powder products are keto friendly.
Yes, Flex+ is Halal certified.
Collagen is the body’s most abundant protein. It gives structure to our hair, skin, nails, bones, ligaments, tendons and more. Collagen also helps hair shine and skin glow.
The greater the stress put on our body, the greater the impact on collagen production. Collagen production peaks in our 20s and our natural levels decline every year after that.
By the age of 40 the body has lost about one third of its total collagen. Studies show that using supplements such as collagen powder for skin, hair and joints can benefit the body. You can not only counter this decline, but re-stimulate the body’s natural collagen production.
Through the process of hydrolysis normal collagen is broken down into smaller molecules, known as collagen peptides, that are a variety of shapes and sizes.
These collagen peptides can then be filtered further via an enzymatic process which groups all of the same shape and size of molecule together and condenses them into a new, unique form called a Bioactive Collagen Peptide®.
With Bioactive Collagen Peptides® we are able to guarantee that we are using the right collagen peptide for the right purpose. For example the VERISOL® Bioactive Collagen Peptide® in our Glow+ product contains only the right molecules for the collagen receptors in your hair, skin and nails.
This means that 100% of the collagen in Glow+ goes to boosting those areas, whereas with a standard collagen peptide you would typically see a much lower percentage and thus less results.
We use different Bioactive Collagen Peptides® in all of our products to make targeted, high strength collagen solutions that deliver pure and positive results.
Collagen production starts to decline around the age of 25. In order to reap the maximum benefits of collagen, we recommend you start taking it in your early 20s. But you’ll also see benefits whenever you begin!
We believe that collagen should be an essential part of everyone’s daily diet. As you age your natural collagen production slows down so the best way to ensure that you’re always looking and feeling your best is to keep collagen levels optimised through daily supplementation.
Some customers report results in as little as 3-4 weeks. However this varies by person and by product.
No side effects have been recorded in the last 30 years when people have kept to specific doses.
Balance
Balance creates a refreshing drink flavoured with natural raspberry and garden mint. Just mix a scoop into water once a day, at any time, and stir until dissolved. It’s only 23 calories per serving too!
Anyone suffering with the discomfort associated with the many symptoms of the menopause and perimenopause can benefit from balance.
Balance uses FORTIBONE® Hydrolysed Collagen Peptides, a form of protein which is made by breaking down animal products from bovine sources.
These are sourced from Europe and South America and are not genetically modified. They come from pasture raised, grass-fed cattle and animal welfare rules are followed. The collagen comes from skins which are a by-product of the meat and leather industries and would otherwise be wasted.
No, the sweetness in balance comes from the blend’s natural raspberry and mint flavours, and the natural sweetener Stevia. The pink colour is derived from natural red beet.
Sage leaf can help the hypothalamus gland better regulate body temperature during the menopause and perimenopause. This can reduce the frequency and severity of hot flushes and night sweats.
Maca root, also known as Peruvian Ginseng, can help relieve anxiety and low mood, as well as increasing libido.
Yes. Collagen is gluten free by nature. We do not add any supporting ingredients that contain gluten.
Yes. We do not add any supporting ingredients containing dairy or lactose.
No, soy isoflavones are included in balance because they include phytoestrogen – a type of plant oestrogen to help regulate hormones during menopause.
Yes! All of our products are designed to be taken together. Because each Bioactive Collagen Peptide® in our products targets a different collagen receptor site in the body there is virtually no overlap. This means you can take all of our products at the same time for maximum results!
Collagen is the body’s most abundant protein. It gives structure to our hair, skin, nails, bones, ligaments, tendons and more. Collagen also helps hair shine and skin glow.
The greater the stress put on our body, the greater the impact on collagen production. Collagen production peaks in our 20s and our natural levels decline every year after that.
By the age of 40 the body has lost about one third of its total collagen. Studies show that using supplements such as collagen powder for skin, hair and joints can benefit the body. You can not only counter this decline, but re-stimulate the body’s natural collagen production.
Through the process of hydrolysis normal collagen is broken down into smaller molecules, known as collagen peptides, that are a variety of shapes and sizes.
These collagen peptides can then be filtered further via an enzymatic process which groups all of the same shape and size of molecule together and condenses them into a new, unique form called a Bioactive Collagen Peptide®.
With Bioactive Collagen Peptides® we are able to guarantee that we are using the right collagen peptide for the right purpose. For example the VERISOL® Bioactive Collagen Peptide® in our Glow+ product contains only the right molecules for the collagen receptors in your hair, skin and nails.
This means that 100% of the collagen in Glow+ goes to boosting those areas, whereas with a standard collagen peptide you would typically see a much lower percentage and thus less results.
We use different Bioactive Collagen Peptides® in all of our products to make targeted, high strength collagen solutions that deliver pure and positive results.
Collagen production starts to decline around the age of 25. In order to reap the maximum benefits of collagen, we recommend you start taking it in your early 20s. But you’ll also see benefits whenever you begin!
We believe that collagen should be an essential part of everyone’s daily diet. As you age your natural collagen production slows down so the best way to ensure that you’re always looking and feeling your best is to keep collagen levels optimised through daily supplementation.
Some customers report results in as little as 3-4 weeks. However this varies by person and by product.
No side effects have been recorded in the last 30 years when people have kept to specific doses.
Glow+
Glow+ is an unflavoured, fully dissolvable collagen powder for skin, hair and nails. You can mix it into your favourite hot or cold drink, yoghurt, smoothies or even cook with it!
Choose to add 2 scoops once a day, or 1 scoop twice a day, any time into food or a drink of your choice.
Glow+ is a unisex product that can benefit anyone from their early 20s onwards. It’s ideal for anyone who would like firmer skin, healthier hair and stronger nails.
The positive effects of VERISOL® on our skin, hair and nails typically takes at least 4-12 weeks of daily supplementation. However some of our customers report seeing benefits in as little as 2-3 weeks!
Glow+ uses VERISOL® Bioactive Collagen Peptides® which come from grass fed European cows.
VERISOL® is a high strength Bioactive Collagen Peptide® that specifically targets collagen receptors in your hair, skin and nails. Unlike other collagen products on the market VERISOL® is scientifically designed to be 100% absorbed by your hair, skin and nails and nowhere else – guaranteeing the best results!
Yes! Collagen is gluten free by nature and we do not add any supporting ingredients that contain gluten, dairy, wheat or lactose.
Yes! All of our collagen powder products are keto friendly.
Yes, Glow+ is Halal certified.
Yes! All of our products are designed to be taken together. Because each Bioactive Collagen Peptide® in our products targets a different collagen receptor site in the body there is virtually no overlap. This means you can take all of our products at the same time for maximum results!
Collagen is the body’s most abundant protein. It gives structure to our hair, skin, nails, bones, ligaments, tendons and more. Collagen also helps hair shine and skin glow.
The greater the stress put on our body, the greater the impact on collagen production. Collagen production peaks in our 20s and our natural levels decline every year after that.
By the age of 40 the body has lost about one third of its total collagen. Studies show that using supplements such as collagen powder for skin, hair and joints can benefit the body. You can not only counter this decline, but re-stimulate the body’s natural collagen production.
Through the process of hydrolysis normal collagen is broken down into smaller molecules, known as collagen peptides, that are a variety of shapes and sizes.
These collagen peptides can then be filtered further via an enzymatic process which groups all of the same shape and size of molecule together and condenses them into a new, unique form called a Bioactive Collagen Peptide®.
With Bioactive Collagen Peptides® we are able to guarantee that we are using the right collagen peptide for the right purpose. For example the VERISOL® Bioactive Collagen Peptide® in our Glow+ product contains only the right molecules for the collagen receptors in your hair, skin and nails.
This means that 100% of the collagen in Glow+ goes to boosting those areas, whereas with a standard collagen peptide you would typically see a much lower percentage and thus less results.
We use different Bioactive Collagen Peptides® in all of our products to make targeted, high strength collagen solutions that deliver pure and positive results.
Collagen production starts to decline around the age of 25. In order to reap the maximum benefits of collagen, we recommend you start taking it in your early 20s. But you’ll also see benefits whenever you begin!
We believe that collagen should be an essential part of everyone’s daily diet. As you age your natural collagen production slows down so the best way to ensure that you’re always looking and feeling your best is to keep collagen levels optimised through daily supplementation.
Some customers report results in as little as 3-4 weeks. However this varies by person and by product.
No side effects have been recorded in the last 30 years when people have kept to specific doses.
Protect
Protect is a delicious orange and ginger flavoured collagen drink. Just mix one scoop into hot or cold water and stir until dissolved. It can be taken at any time of the day.
Protect is a unisex product that can benefit anyone from their early 20s onwards. It’s ideal for anyone who would like to maximise their immune health, boost cognitive function and reduce fatigue.
The Bioactive Collagen Peptide® in Protect works by strengthening the dermal layer and boosting the body’s ability to fight infection. This process can take up to 4-6 weeks of daily supplementation to see maximum results.
However, the vitamin & mineral complex in Protect works immediately! This means you should see benefits to your cognitive function and a reduction in fatigue right from the first scoop.
Protect uses IMMUPEPT™ Bioactive Collagen Peptides® which come from grass fed European cows.
IMMUPEPT™ is a high strength Bioactive Collagen Peptide® that specifically targets collagen receptors in your dermal layer and bone tissue to help strengthen your immune system from the inside out.
Yes! Collagen is gluten free by nature and we do not add any supporting ingredients that contain gluten, dairy, wheat or lactose.
No, there are no added sugars or artificial sweeteners in Protect. The sweetness comes from a natural blood orange flavouring and the natural sweetener Stevia.
Yes! All of our collagen powder products are keto friendly.
Yes, Protect is Halal certified.
Yes! All of our products are designed to be taken together. Because each Bioactive Collagen Peptide® in our products targets a different collagen receptor site in the body there is virtually no overlap. This means you can take all of our products at the same time for maximum results!
Collagen is the body’s most abundant protein. It gives structure to our hair, skin, nails, bones, ligaments, tendons and more. Collagen also helps hair shine and skin glow.
The greater the stress put on our body, the greater the impact on collagen production. Collagen production peaks in our 20s and our natural levels decline every year after that.
By the age of 40 the body has lost about one third of its total collagen. Studies show that using supplements such as collagen powder for skin, hair and joints can benefit the body. You can not only counter this decline, but re-stimulate the body’s natural collagen production.
Through the process of hydrolysis normal collagen is broken down into smaller molecules, known as collagen peptides, that are a variety of shapes and sizes.
These collagen peptides can then be filtered further via an enzymatic process which groups all of the same shape and size of molecule together and condenses them into a new, unique form called a Bioactive Collagen Peptide®.
With Bioactive Collagen Peptides® we are able to guarantee that we are using the right collagen peptide for the right purpose. For example the VERISOL® Bioactive Collagen Peptide® in our Glow+ product contains only the right molecules for the collagen receptors in your hair, skin and nails.
This means that 100% of the collagen in Glow+ goes to boosting those areas, whereas with a standard collagen peptide you would typically see a much lower percentage and thus less results.
We use different Bioactive Collagen Peptides® in all of our products to make targeted, high strength collagen solutions that deliver pure and positive results.
Collagen production starts to decline around the age of 25. In order to reap the maximum benefits of collagen, we recommend you start taking it in your early 20s. But you’ll also see benefits whenever you begin!
We believe that collagen should be an essential part of everyone’s daily diet. As you age your natural collagen production slows down so the best way to ensure that you’re always looking and feeling your best is to keep collagen levels optimised through daily supplementation.
Some customers report results in as little as 3-4 weeks. However this varies by person and by product.
No side effects have been recorded in the last 30 years when people have kept to specific doses.
Sleep
Yes! All of our collagen powder products are keto friendly.
Yes, Sleep is Halal certified.
Yes! All of our products are designed to be taken together. The Bioactive Collagen Peptide® in Sleep works to support your overall recovery and provides a collagen boost whilst your body is in a natural state of rest. This means that Sleep can perfectly support all of our other products and keep your collagen levels high throughout the night.
Collagen is the body’s most abundant protein. It gives structure to our hair, skin, nails, bones, ligaments, tendons and more. Collagen also helps hair shine and skin glow.
The greater the stress put on our body, the greater the impact on collagen production. Collagen production peaks in our 20s and our natural levels decline every year after that.
By the age of 40 the body has lost about one third of its total collagen. Studies show that using supplements such as collagen powder for skin, hair and joints can benefit the body. You can not only counter this decline, but re-stimulate the body’s natural collagen production.
Through the process of hydrolysis normal collagen is broken down into smaller molecules, known as collagen peptides, that are a variety of shapes and sizes.
These collagen peptides can then be filtered further via an enzymatic process which groups all of the same shape and size of molecule together and condenses them into a new, unique form called a Bioactive Collagen Peptide®.
With Bioactive Collagen Peptides® we are able to guarantee that we are using the right collagen peptide for the right purpose. For example the VERISOL® Bioactive Collagen Peptide® in our Glow+ product contains only the right molecules for the collagen receptors in your hair, skin and nails.
This means that 100% of the collagen in Glow+ goes to boosting those areas, whereas with a standard collagen peptide you would typically see a much lower percentage and thus less results.
We use different Bioactive Collagen Peptides® in all of our products to make targeted, high strength collagen solutions that deliver pure and positive results.
Sleep is a luxurious double chocolate and salted caramel flavoured night-time collagen drink. Mix 2 scoops into water or a milk of your choice. Hot or cold, it’s up to you! Then simply stir until dissolved. It’s best taken 30 minutes before bedtime.
Sleep is a unisex product that can benefit anyone from their early 20s onwards. It’s ideal for anyone who would like help in relaxing before bedtime, with the benefits of boosting the body’s overnight collagen production.
The night-time benefits of Sleep can be felt immediately. The amino acid and mineral complex gets to work right away and you should feel the calming and relaxing benefits within the first 30-60 minutes.
The Bioactive Collagen Peptide® PEPTIPLUS® works by boosting overnight collagen production and provides the body with additional collagen where it needs it, when it needs it the most!
No, Sleep contains only natural ingredients that help boost the body’s own collagen production and promote relaxation and restful sleep. There should be no sedative effect or grogginess the morning after taking Sleep.
Sleep uses PEPTIPLUS® Bioactive Collagen Peptides® which come from grass fed European cows.
Unlike the rest of our Bioactive Collagen Peptide® products PEPTIPLUS® works in a more generalised way. PEPTIPLUS® contains a mix of various collagen peptides that can be absorbed in most collagen receptor sites across the body. This allows Sleep to provide your body with an all-round collagen boost whilst your body is in a natural state of recovery & repair.
Combining Sleep with other products in the Pura Collagen range ensures that you are always producing collagen where you need it, when you need it the most!
Yes! Collagen is gluten free by nature and we do not add any supporting ingredients that contain gluten, dairy, wheat or lactose.
No, there are no added sugars or artificial sweeteners in Sleep. The sweetness comes from natural milk chocolate, white chocolate and caramel flavours along with the natural sweetener Stevia.
Collagen production starts to decline around the age of 25. In order to reap the maximum benefits of collagen, we recommend you start taking it in your early 20s. But you’ll also see benefits whenever you begin!
Orders
We try to dispatch all orders within 1-2 business days of the order being received. Once the order has been placed you will receive a confirmation email and a second email with a tracking code once the order has been dispatched.
Yes, just click on the basket icon at the top of the page and you’ll be able to see everything that you have in there so far.
You can adjust quantities on individual items in the basket or switch these from a one time purchase to a subscription easily. You can also remove any items that shouldn’t be there before you check out.
Often the scoop is buried in the tub during transit. Most customers find the scoop by using a fork to comb through the collagen powder. If you still cannot find it, please contact customer service and we will arrange a replacement right away.
When choosing your product you should be given the option to choose from a ‘one-time purchase’ or a ‘subscribe’ order. All subscription orders are set up in the check out process and are given a 10% discount as a thank you. Please note that bundles are currently not available on subscription.
Please visit the subscriptions page in the ‘My Account’ section of the website. All subscriptions can be cancelled or modified easily. If you encounter any issues please reach out to our customer service team on our ‘Contact’ page.
Shipping & Returns
Yes. All of our orders are subject to a 14 day refunds policy. As long as the product is returned to us within 14 days of the date of delivery we will issue a refund providing the product is received in an unused, saleable condition with all hygiene seals intact. Please send an enquiry via our ‘Contact’ form or email support@puracollagen.co.uk and we’ll be happy to help.
All orders are shipped via DPD Next Day Delivery – which is a fully tracked service. Once your order has left our warehouse you should receive an email with your estimated delivery date directly from DPD followed by an email & text message on the day of delivery with a one hour delivery window.
We commit to ship all orders within 1-2 working days. If your order is being shipped by DPD Next Day this should arrive with you in a maximum of 2-3 working days.
We are currently able to ship to the USA & Canada from our warehouse in the UK. Please specify your shipping address in your basket or at checkout and the shipping cost will be automatically calculated.
Unfortunately we are unable to ship to any EU addresses at this time.